Mirametrics Tech Support
Note: Before Submitting a Tech Support Email, check the Mira Support Forum
What to Mention on your Tech Support Request
- What happened? For example: Did the result appear wrong? Did you get an incorrect error message? Did the software stop or freeze? Did the software crash?
- Short description of the problem.
- What command or action appears to have caused the problem? If a command, what were some of the parameters that may be relevant?
- Details about the images or other data that were being used. For example, what are the format, size, data type, file extension, or other properties you think may be relevant.
- Have you followed the same procedure before, without a problem?
- Any other details you feel may be important.